Infomaniak review: what is the leading Swiss host worth?

Choosing a web host can be difficult, due to the large number of offers available but also the variety of them. There are indeed a lot of web hosting providers, so in order to save you from having to test them all, we do it for you and give a comprehensive review.

In this article, we are interested in the Infomaniak host. This web hosting provider was founded in 2000 in Switzerland and has continued to evolve since then, to offer you a wide choice of offers and services (web hosting, but also email and storage).

So to find out everything about Infomaniak, read our detailed test and review which follows, for the year 2024.

The 2 best alternatives to Infomaniak in 2024:

General performance of the Infomaniak host

To begin our review of Infomaniak, let's look at its performance in general. Indeed, it is very important to know what to expect before choosing thebest web host. First of all, let's take a look at the availability and loading speeds offered by Infomaniak in 2024.

Speed, loading and availability

To set the scene for this test, let us first point out that Infomaniak has Tier 3 data centers. This classification only applies to data centers with a high number of circuits. These data centers give you almost 100% uptime, with only about half an hour of downtime per year.

You will have understood that these scores are excellent, so is our Infomaniak opinion for the moment. Likewise, the loading time of your website will be very good. If you are worried about encountering problems with shared servers, you should also know that Infomaniak has anticipated any possible problems that could arise.

Indeed, when traffic increases on these servers, their performance can decrease. To avoid this inconvenience, the Swiss host only uses its servers up to 40%. In this way, even in the event of overload, performance remains the same, because the server allows it.

Clearly, our Infomaniak test presents very good performance, both in terms of availability and loading speed. Our opinion on this subject is therefore positive. However, for a complete opinion on the performance of this host, let's also look at the security it offers.

Security

Security settings are also very important when choosing a web host. On this subject, the Swiss host puts several things at your disposal to best guarantee the reliability of your hosting, and this is what we will see in the rest of this opinion dedicated to Infomaniak.

• Double authentication. Infomaniak allows you to set up double authentication (in particular via Infomaniak Auth). This way, you can be sure that your account will not be hacked.
• Daily backups. The Swiss host makes backups of your data daily and regardless of your subscription. In this way, your databases, your FTP accounts or even all your files will be completely safe.
• DDoS mitigation. DDoS attacks (or denial of service attacks) aim to make your site unavailable. To avoid this, Infomaniak's anti-DDoS solution protects you against these attacks (up to 4.5 TB/s, which is very good).
• An SSL certificate. This certificate concerns your website and your hosting in a more global way, it guarantees the security of your visitors.

You will have understood, our opinion on the security aspects concerning Infomaniak is very good, you can trust it without hesitation. For the rest of this test, we will talk about the interface that Infomaniak offers you.

Interface Infomaniak

Now that we have reviewed the main technical characteristics of Infomaniak, let's take a look at its interface and how to use it.

Using the interface

During our test, we explored all aspects of this interface in order to give you our impressions in the most informed way possible. Indeed, ease of use is important when choosing a host, because all your actions will go through this interface, so it is better that you are comfortable with it.

If you are a beginner in this field, know that the Infomaniak interface is relatively easy to use. You will be able to move through the different menus easily and have access to all the services in just a few clicks. In particular, you will be able to install the largest CMS in a few minutes (like WordPress, Joomla, PrestaShop or Drupal for example).

However, in our opinion, Infomaniak is far from presenting the most practical interface of web hosts in 2024. Indeed, although the latter is quite simple, it does not seem as intuitive to us asthat of the web host Hostinger, For example.

However, the interface is not the only aspect of using your host to take into account, you should also be interested in the quality of its customer support.

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Support client

If you are hesitant to opt for Infomaniak, you can look into the characteristics of its customer support. Indeed, this is a crucial aspect of your host, since the latter will be your only recourse in the event of a problem. So what about Infomaniak customer support?

Generally speaking, the latter is quite available, but as for its interface, Infomaniak is certainly not the best on the market. However, our test revealed fairly responsive and overall very competent customer support. With Infomaniak, you have three options for contacting customer service:

• The telephone.This is a very good point because not all hosts have telephone support. This service is open Monday to Friday from 6 a.m. to 7 p.m.
• The email.This function ensures a fairly rapid response and is available 7 days a week from 6 a.m. to 11 p.m.
• Live chat using a virtual assistant.This feature is supposed to be available all the time, however, our test revealed some gaps in its operation.

As you will have understood, even if the staff available are very competent, it is regrettable that no assistance is available outside the indicated time slots. From now on, we have taken a look at the performances and services offered by Infomaniak, the rest of our opinion therefore concerns the different offers and the prices of this host.

Infomaniak hosting offers and prices

If there is one thing for sure, it is that Infomaniak offers you a certain choice of offers. Its proposals are varied, as is its price list. Even if, once again, it is not the best on the market, its offers are still attractive. See for yourself in the rest of our Infomaniak review.

Web and email

Let's start the inventory of Infomaniak offers with web and email hosting. You will see that the offers are quite simple to understand. These can be flexible and have fairly low call prices.

Web + email hosting

If you want to have web hosting and linked email addresses, this Infomaniak offer is the one to choose. Like the majority of other offers, the latter offers you 100GB of disk space and up to 20 sites.

In addition to this, you will benefit from a number of email addresses linked to your sites of up to 25. Also, you will have access to unlimited MySQL databases and infinite email disk space. However, the relevance of this offer needs to be qualified.

Although it is quite advantageous, its base price, namely €7.42 per month, does not include all the features presented. At this price, you will only have 5 email addresses, the price will vary depending on the number of additional addresses you want to have.

For hosting more focused on email addresses, you can opt for Infomaniak hosting dedicated solely to this function.

Email hosting

If you want to have access to professional digital messaging, Infomaniak offers you a complete offer. This is called WorkSpace and offers you a large number of services. In particular, you will have access to:

• Shared calendars and address books
• Managing your Infomaniak tasks and addresses centrally
• Sending SMS
• A smart answering machine
• Personalized signatures
• Unlimited storage space
• A professional newsletter tool

This offer is available from €1.50 per month, for 5 mailboxes, which is a very low call price. To increase the capacity of your subscription, however, you will have to pay more. However, our opinion on this subject remains quite positive.

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Web hosting

One of the most popular offers at Infomaniak is that of simple web hosting. This hosting is quite versatile, in fact, it allows you to benefit from 100GB of SSD storage or to host up to 20 sites.

In the same way, you will have access to an SSL certificate, as we stated in the part of this Infomaniak opinion dedicated to security. However, our opinion about this accommodation is quite nuanced. Indeed, even the official Infomaniak website provides little information regarding the precise characteristics of this offer.

However, we can already warn you that this offer will not give you access to a free domain name, as do most offers from other web hosts in 2024. As for the price, this hosting is offered at the price of €5.75 per month.

This price is scalable depending on the desired options, in particular the desired storage space or the number of sites to host.

Cloud Servers

Cloud serversare dematerialized servers. This type of virtual server offers you great flexibility but also dedicated resources. Infomaniak offers several in its hosting solutions: discover them in the remainder of this review.

Cloud Server (Managed and Unmanaged)

If you have big needs when it comes to your web hosting, the Cloud solution is for you. You will thus be able to adapt your hosting to the needs of your websites, but also have access to more substantial functionalities.

You will see for yourself that the capacities of this type of hosting are much greater than those presented in the previous offers, in fact, you will be able to have up to:

• 6GB of RAM
• Hosting 400 sites
• 100GB of disk storage
• 32 CPU

In addition, these offers are flexible, in the same way as those for “classic” accommodation. In this way, the call price of €29 may change depending on your choices (the quality/price ratio still remains very satisfactory).

Even if Infomaniak does not offer the quality of Cloud service that can be found with other larger hosting providers, its services are still very good.

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Jelastic Cloud

If you are a developer or simply want to go further in the possibilities of your hosting, our Infomaniak test presents Jelastic Cloud to you. This offer consists of hosting that you configure yourself, from A to Z.

The possibilities here are therefore almost unlimited. Among other things, you can have a dedicated IP address, a PaaS service, hourly billing or even a completely free 14-day trial. In terms of price, we can only give you the price of the basic configuration, the possibilities then being endless.

This configuration includes 1GB of RAM, 1 server and 20GB of storage space, for €11.45 per month. You will therefore be able to modulate this plan, both in terms of number of servers, RAM, storage space or CPU power.

This offer raises our opinion on the hosting solutions available at Infomaniak. Indeed, the latter can be very advantageous for competent people in the field who have specific needs to which preconceived offers cannot respond effectively.

Finally, to complete our inventory of possibilities at Infomaniak, our test now looks at the possibilities in terms of data centers that the Swiss hosting provider offers.

Housing et Datacenter

Infomaniak also provides you with secure storage spaces. These allow you to hold between 10 and 58 storage units and are available at different prices. It is important to know that all of these solutions allow you unlimited traffic, secure access 24/7 or even 1Gb bandwidth.

Now that you know everything about hosting in the broad sense at Infomaniak, we can present to you the last point that we think is interesting to raise for a complete opinion: the acquisition of domain names.

Domain names

We saw previously in this complete test and review on Infomaniak that this host does not offer free domain names with its hosting solutions. If this is rather a negative point, theSwiss hostmakes up for it slightly by offering the purchase of domain names at fairly competitive prices.

In the same way, Infomaniak offers you a very wide variety of extensions, which has earned it a very positive opinion from us on this subject. As an example, here are some of the most requested extensions and their prices at Infomaniak:

• “.fr” is available at the price of €5.40 including tax per year
• the “.com” extension will cost you €8.90 per year
• for a “.eu” domain name, count on €6 per year
• “.online” is displayed at the price of €4.49 annually
• the “.net” extension is available at €10.50 per year
• a “.org” site is offered at €12.30 per year

As you will have understood, our opinion on purchasing domain names from Infomaniak is quite good, although we regret that the Swiss host does not offer them for free with its web hosting.

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Conclusion of our Infomaniak 2024 opinion

We are reaching the end of our complete test and review on Infomaniak for the year 2024. Our overall opinion is quite good, but a few shortcomings tarnish the picture. In our opinion, it is not as complete as a Hostingeror a PlanetHoster.

Indeed, as for the positive points of choosing Infomaniak, we can note its good performance, the fact that its hosting is modular, the quality of its Cloud service or even the attractive prices it offers for the purchase of names of domain.

However, some negative points should also be noted and these qualify our opinion. For example, we regret the absence of 24-hour customer support, the relative ease of use of the interface, the fact that no domain name is offered (which will force you tobuy and register a domain name) or the lack of information available on the official Infomaniak website.

In any case, Infomaniak remains for us a quality host which can be suitable for a very large number of people and uses. We hope that this Infomaniak test for the year 2024 has been useful to you. Now all you have to do is get started.

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