PlanetHoster review: the most efficient web host?

Do you want to create a website and are therefore looking for a web host? Among the best options at the moment, we find PlanetHoster. Indeed, this hosting provider deserves our attention. Created in 2007 and based in Quebec, PlanetHoster emphasizes the performance and security of its hosting.

Thus, this web host guarantees you optimal service and effective technical support. But PlanetHoster does not just do hosting, it also offers services such as the registration of domain names, the sale of SSL certificates or even multiple solutions related to the web (such as VPNs). , mailboxes, etc.).

In addition, the fact that it is based in Quebec gives this host an advantage. Indeed, it is completely French-speaking, so you will have no problem understanding the interface or with the technical service. To go further, discover without further delay our complete test and review on PlanetHoster.

Discover the PlanetHoster offer

General performance

If you are interested in PlanetHoster, it is essential to look at the performance of this host. Indeed, the quality of your accommodation depends on it, so you might as well know what to expect. But we reassure you right away: the quality is there.

Loading speed and availability

When you want to judge the performance of a web host, there are two main factors to take into account, and that's what we did in this PlanetHoster test. First of all, it is worth looking at the speed of the hosted sites.

Indeed, for your site to offer a good user experience, it must load quickly. On that subject, PlanetHoster has excellent loading speeds and in our opinion, you will not be disappointed. Next, let's look at the availability rate, also called uptime, which is the availability / unavailability ratio of the system.

This is an aspect that should not be overlooked since it determines access to your website. Our PlanetHoster test reveals an excellent availability rate, extremely close to 100%. You will therefore have understood, whether for availability or loading speed, PlanetHoster has remarkable scores. We find the sameat the number 1 in hosting Hostinger.

Network and servers

Regarding the PlanetHoster network and servers, here too, we are faced with certain quality. It is important to know that PlanetHoster owns its network, and that this host has technical teams who work full time to ensure the management and maintenance of its equipment.

We saw above that PlanetHoster is based in Canada, but it also has servers in France and Switzerland, which gives it increased efficiency in these territories. In addition, this web host uses different Internet providers to guarantee consistent service. In our opinion, this is a very good thing for a stable connection and quality service.

Optimization and security

When it comes to security, but also the optimization of your network, PlanetHoster does not skimp on resources. In fact, the host implements several tools to protect its networks against attacks and make them more efficient. Among them, we can cite:

• Noction: this software manages data flows, and more precisely their trajectory. In this way, the performance of the network is improved.
• Arbor: this anti-DDoS system protects PlanetHoster networks against malware. It does this by identifying dangerous sources and blocking them, so that the network is not threatened.
• Juniper: for technical aspects, it is this service provider that provides PlanetHoster with the most advanced equipment available at the moment.
• Cisco: This network equipment supplier is known worldwide. PlanetHoster largely bases its network on Cisco and its latest generation equipment.

Use for WordPress

Because the majority of people looking for web hosting do so forinstall a CMS to create a website, PlanetHoster offers you a simplified installation of several of these software. The main one we can talk about is WordPress.

Indeed, our test showed us that the installation of WordPress can be done in just a few minutes from your PlanetHoster interface, following the clear instructions provided by the host. But if WordPress is the most used CMS, PlanetHoster also offers quick installation of several other software, such as Joomla, Drupal, PrestaShop (it is alsoone of the best web hosts for PrestaShop) or Encore Magento.

PlanetHoster is perfectly optimized for WordPress (and other reputable CMS), which in our opinion makes it an optimal host if you wish to use this software.

Using PlanetHoster

For our PlanetHoster test to be complete, we must of course focus on its use. Is it easy to use, is customer support responsive? We don't want to spoil the surprise for you, but in these areas too, PlanetHoster sets the bar very high.

Interface simple d’utilisation

One of the major advantages of using PlanetHoster, in our opinion, is the simplicity of its interface. In fact, you will have access to all your hosting and websites in just a few clicks and in just one glance. By clicking on the one of your choice, you will have access to all the information concerning it.

From your space, you can also access, for example, your invoices or the PlanetHoster knowledge base for information. Regarding the administration of your sites, this takes place on cPanel, which is a control panel which aims to help you manage elements such as:

• Your domain names
• Your databases
• Your FTP communication protocols
• Your redirects, etc.

However, PlanetHoster also offers you the possibility of taking advantage of its own interface, which is also very smooth to use. Also note that you can switch from your World hosting to HybridCloud very easily, via the menu at the top of your page. Our opinion on PlanetHoster is therefore very positive in terms of its use: it is simple and intuitive.

Website builder

To go further in this PlanetHoster test, we looked at its integrated website creator. If you are a beginner, you will be delighted to learn that this host allows you to create a website via a wizard, specially designed to make your task easier.

This SiteBuilder is free, and it allows you to power your site with the largest CMS that we talked about earlier in this review (WordPress, Joomla, Drupal, etc.) without the need for any technical skills.

This is a very positive point for all people wishing to benefit from the quality of services of a web host but also from the ease of use of an assistant in the creation of their website.

Support client

We continue our review of PlanetHoster on a very important element, namely customer support. Unsurprisingly, it lives up to the other aspects of this host, namely, very good. You have the possibility to contact PlanetHoster customer support in 3 different ways: by live chat, by ticket, but also and above all by telephone, which is not the case with all hosts.

Therefore, PlanetHoster customer support is very responsive, you will receive a response within minutes, or even seconds if you go through the telephone line. The online technicians are very knowledgeable and will solve your problems for sure.

In addition, the opening hours of this telephone line are very wide, which makes it reachable at almost any time.

From a technical support point of view, the host really offers the best on the French market (see ourduel PlanetHoster vs OVH).

Services and pricing

PlanetHoster does not have a very large number of offers. Indeed, there are three of these, but that is quite enough if you know what you need. So, you have the choice between free hosting, an unlimited offer and a dedicated server.

It is also important to know that PlanetHoster offers you a 14-day refund offer on its subscriptions.

Free hosting

PlanetHoster's free hosting plan is called “PlanetHoster World Lite”. The latter has the advantage of not including intrusive advertisements and of giving you access to a certain number of features. However, this solution should only be considered if you plan to create a modest-sized website.

Indeed, this solution can be adapted to a small blog, a forum, a portfolio or even a personal site, but to go further, you will be limited in your functionalities. Overall, if you opt for the free PlanetHoster offer for life, you will have:

• 750 MB storage space
• Two email and FTP accounts
• PHP access with two MySQL databases
• A personalized domain name
• Access to the forum for technical questions
• SSL certificates
• The CMS installer and SiteBuilder we talked about earlier in this PlanetHoster review.

However, if you want to make your website known and have access to better performance, you will need to switch to a paid offer.

Unlimited shared web hosting

PlanetHoster's most popular offer is undoubtedly itsunlimited shared hosting solution. This offer, entitled “The World”, is multi-site and 100% isolated hosting. Thanks to this hosting solution, PlanetHoster allows you to choose the location of your servers (between Quebec and France), as well as a host of other services such as:

• Unlimited storage, bandwidth and traffic
• Hosting optimized for CMS
• Unlimited databases and email accounts
• Unlimited and free SSL certificates
• Backups to 3 data centers
• Anti-DDoS and anti-malware protection
• 24/7 support
• The possibility of using the SiteBuilder
• The World control panel or cPanel
• LiteSpeed ​​+ LSCache acceleration (to improve the TTFB of your website)

If this offer is the most popular among PlanetHoster users, it is also because of its low cost. In fact, you can subscribe to this subscription from €5 per month, which makes it a very advantageous offer. The basic configuration at this price is as follows:

• 8 CPU
• 16GB RAM
• 16MB/s I/O

You can boost these resources, but also distribute them as you wish between your different accounts. In addition, you can easily customize this offer according to your needs from your control panel.

Discover the PlanetHoster World offer

Dedicated Cloud Servers

Finally, the third offer that we present to you in this review on PlanetHoster is a dedicated server and cloud solution called “PlanetHoster HybridCloud”. As you will have understood, this offer combines the advantages of a dedicated server and a cloud, offering you services such as:

• A scalable infrastructure
• A solution completely managed by professionals
• An unlimited and 100% isolated multi-site offer
• Unlimited traffic, bandwidth, databases and email accounts
• Anti-DDoS and anti-malware protection included
• cPanel, PHP, MySQL, Apache
• Dedicated SSL certificates by domain
• Resources of up to 32 CPU Cores, 256 GB of RAM and 16 TB of Hard Drive

However, there is still a negative point to raise in this offer, and that is its price. Indeed, this subscription is offered from €41.67 per month, which is quite high considering the prices offered by PlanetHoster's main competitors.

Explorer PlanetHoster Cloud

Domain names

One of the particularities that we want to address in this review on PlanetHoster is the free domain name. Indeed, PlanetHoster offers you your domain name with your hosting, which is a major advantage when you look at the prices of domain names purchased separately.

Thus, you will be able to benefit from a personalized domain name and the choice of your extension (“.com”, “.fr”, “.net”).

VPN

In addition to offering you hosting services, PlanetHoster also allows you to benefit from a VPN (Virtual Private Network or Réseau Virtuel Privé in French). So what can this do for you? You will be able to have a secure Internet connection thanks to the encryption of your data.

You will therefore browse safely and anonymously. In the same way, PlanetHoster's geographic presence in France, Switzerland or Canada allows you to use different servers, to bypass geo-restrictions for example. The PlanetHoster VPN service is also very good, and compatible with all operating systems.

Analysis of reviews left by PlanetHoster customers

Even though we had the opportunity to test PlanetHoster web hosting at length and form our own opinion, each experience is different.

That's why we think it's good to see what other PlanetHoster customers have to say about it. Are they positive? Are they negative? And if the answer is yes to this last question, what are the faults that come up regularly?

In order to save you from analyzing several hours, we took the time to review several hundred reviews published on Trustpilot about the French-speaking host.

As you can see in the following screenshot, the feedback is extremely positive and confirms our opinion about PlanetHoster.

With an average rating of 4.6/5 from more than 4,000 comments, it's a hit for the host.

There are many praises regarding the quality of customer support (and its responsiveness), the good performance offered, but also the competitiveness of the offers from a price point of view.

What about negative reviews? They are in the minority (4% of reviews give 1 star out of 5). Typically, those who leave such ratings have had a bad experience with the host and its customer support. That said, we realize from the responses left by PlanetHoster to each comment that this is very often due to a misunderstanding. In addition, a solution is always offered by the technical and sales teams, which is commendable.

What you need to remember is that the feedback on PlanetHoster hosting is really positive. There are few hosts that get a better average rating on Trustpilot in 2024.

Conclusion: our opinion on PlanetHoster

If you have reached the end of this complete review and test on PlanetHoster, we hope that it has been useful to you. Our opinion on this web host in 2024 is very positive, due to the multiple advantages it offers.

Indeed, PlanetHoster offers optimal quality of service, modular packages, and above all very responsive and competent customer assistance.

However, we can criticize it for slightly high prices compared to the average prices observed.with other web hosts. But this detail is quickly forgotten when we realize the multiple possibilities that PlanetHoster offers.

Discover the PlanetHoster offer