Apple Store: more repairs and fewer exchanges for the iPhone

Apple is known for having aefficient after-sales service and
fastas numerous satisfaction studies have shown
customer base.

However, according tonos
colleagues from iGen.fr, the Cupertino company will tighten up the support a little
charges iPhones and will offerfewer express exchanges for
prioritize repairswhen these can be done
quickly by a Genius:

So, for theiPhone 5, repair will be preferred unless
in the event of a problem encountered by the Genius during the repair.

For theiPhone 4/4S, breakdowns due to problems with
battery, button changes (Home included?!), vibration motor
or sound modules, will now be replaced by the Genius.

We can imagine quite easily that express exchanges had a cost
quite significant for Apple while on-site repairs will be less
expensive.

It remains to be hoped that waiting times in Apple Stores will not
do not stretch too much,repairs that should be made by
Genius en 30 minutesgoing to take longer than an exchange.

These new provisions have already been in place for 24 hours.

source1,

source2