OVH review: Must read before taking out a subscription

Whether you are new to the world of the web or are more knowledgeable in this area, you have certainly heard of the web host OVH. Indeed, this host is a benchmark in France, in Europe, and even holds a certain place internationally.

Now known as OVHcloud, this host founded in 1999 is 100% French, which is a good point. If this company has made web and server hosting its main focus, it has recently been moving more and more towards cloud services.

Thus, OVH prides itself on offering a complete range of solutions for all your digital needs, from hosting to storage, including domain names or private and dedicated servers. But between theory and reality, you know that the differences can be very significant. We have obviously tested the OVH host and here we give you our full opinion on this host...which is less dreamy than it seems.

The 2 best alternatives to OVH in 2024:

What is OVH’s performance?

The essential thing to take into account in order to judge the quality of a web host is of course the performance it deploys. This is why we will first focus on this aspect of the OVH host, in order to offer you the most complete opinion possible.

Uptime, Loading, and Speed ​​Settings

Regarding the performance offered, OVH is quite satisfactory, without being exceptional. Indeed, if you are looking for a host allowing you to have an ultra-fast site, whether to be well referenced in Google or to guarantee a pleasant experience for your visitors, OVH seems to be a little “just right”. ”.

Our tests did not actually reveal very satisfactory results. In terms of availability rate, OVH is placed slightly below other hosts of its rank. It is also very well known in France for its numerous breakdowns, considerably affecting its annual availability rate. Likewise, the loading and browsing speeds presented by the host are rather average.

However, hasty conclusions should not be drawn from these results. OVH's performance, if not exceptional, is not necessarily bad either. If our opinion is nuanced, it is simply that for a host of its scale and reputation, its performance is a little disappointing.

Security aspects

If the performance offered by OVH is slightly frustrating, let's see what the security it puts in place for your hosting is. Indeed, to choose a host, you must also be interested in its security, so as not to have unpleasant surprises during your use.

The least we can say is that when producing this review, the security aspects provided by OVH appealed to us more than its technical performance strictly speaking. Indeed, OHV puts several elements in place to guarantee the security of your hosting, your websites, but also the integrity of your data or that of your visitors.

First of all, the French host gives you the benefit of anti-DDoS protection. The latter aims to counter attacks aimed at making your site inaccessible. Also, OVH offers you a free Let's Encrypt SSL certificate with each hosting. In this way, the safety of your visitors is also ensured.

To go further, OVH also offers regular and automatic backups. This way, in the event of mishandling on your part or hacking of your site, you will be able to revert to a previous backup.

This manipulation is very simple to carry out and allows you to not lose any data. You will have understood, our opinion on the security of OVH is much better than that on its performance. To continue this review and complete test for the year 2024, we will focus on the interface of this host.

Visit the official OVH website

Interface and use of OVH

Finding a host with good performance and enhanced security is not enough to guarantee you total satisfaction. Indeed, you also need to look at the interface offered by the latter. The latter should allow you to manage your accommodation in a simple and efficient manner.

Getting started

In order to try to satisfy you as best as possible, OVH offers you a relatively well thought-out interface. In fact, the latter was even reviewed recently. Thus, the French host provides you with a simple and fun administration space, colorful and quite clear.

This way, you should be able to manage all of your settings without difficulty. You will therefore have access to all your accommodation, your contracts, invoices, but also to your websites or even your domain names, from a single administration panel.

In addition, the OVH interface presents a certain advantage in our opinion, and this lies in the space dedicated to work and incidents in progress on the host's infrastructures. Indeed, in the event of problems, you can quickly and simply consult the status of the infrastructures, see if they are experiencing breakdowns, if they are being repaired or even if maintenance operations are in progress.

Thus, your use of the OVH interface should offer you maximum satisfaction. However, in the event of persistent problems, OVH also provides customer support.

Quality of customer support

If we saw previously in this review that the OVH host is not really up to par in terms of performance, you will see that the latter's customer support follows the same path. Indeed, although OVH makes great efforts to provide a quality service, we found a certain number of defects in this technical service.

This service can be reached via several means:

• A ticket system, like many hosts.
• An online chat, which is also a fairly widespread means of communication.
• A telephone line, which is not present with all hosts.

As we told you just before, there are several dark spots on the board regarding customer support at OVH. First of all, we were disappointed during our test by the response time of the telephone line.

Indeed, a telephone line is an advantage if it is responsive, which is very rarely the case at OVH. The same goes for other communication channels. Also, the solutions provided are not always optimal, the time to be repaired therefore lengthens even more.

If on paper the support offered by OVH seems responsive, it is a shame to see that in reality, this may not be the case. We particularly regret the absence of “customer care” with this host. Indeed, unlike other smaller hosts who care about each of their customers, OVH seems to be ready to let dissatisfied customers leave without really trying to resolve the problem.

Offers and prices

Now that the technical characteristics of the French host OVH no longer hold any secrets for you, it is time to present our opinion on the offers and prices charged by this host.

Classic accommodation

The most common accommodation offer is the so-called “classic” one, which we are going to present to you. At OVH, there are four offers for this type of web hosting. In order to provide you with a complete opinion, we will briefly explain them to you.

Individual accommodation

This hosting solution, called “Perso”, is the cheapest you will find at OVH. In fact, this subscription corresponds to hosting for low needs, ideally a personal project. This hosting offer allows you to host up to 5 websites and gives you access to 100GB of storage.

The power allocated to this solution is quite low, however, it seems quite sufficient for the projects targeted by it. To take advantage of this hosting, it will cost you €2.99 excluding VAT per month.

Business Hosting

To go further than the previous offer, OVH provides you with two offers geared towards professionals.

• The “Pro” offer. The latter is available at the price of €5.99 excluding tax per month and offers you the following characteristics: hosting of up to 10 websites, 250GB storage, greater allocated power and optimization for CMS such asWordPressyour Joomla.
• The “Performance” subscription. This solution is available from €9.99 excluding VAT per month, this price being likely to increase depending on the characteristics chosen. Indeed, this offer is flexible. If the basic version offers you 1vCore and 2GB of RAM, you can increase this performance up to 4vCores and 8GB of RAM. The number of websites is unlimited here, the resources are guaranteed, and you can optimize your sites on WordPress as well as on Joomla, Drupal or even PrestaShop.

Developer hosting

In our opinion, this hosting offer is a very positive point in favor of OVH. In fact, not all hosts have offers specifically dedicated to developers. This, entitled “Cloud Web”, aims to satisfy the most informed users with important projects. Accessible from €9.99 excluding VAT per month, this subscription is flexible.

You will have the choice between three configurations:

• 1vCore, 2.4GHz and 2GB of RAM
• 1vCore, 2.4GHz and 4GB of RAM
• 2vCores, 2.4GHz and 8GB of RAM

In all cases, you will be able to host an unlimited number of websites, the resources are isolated and you benefit from significant allocated power.

Discover OVH accommodation

Cloud hosting

To continue this OVH review, we are going to talkcloud hosting offersthat the latter makes available to you. The French host offers three.

• Cloud Web 1. This offer is priced at €9.99 excluding VAT per month and gives you access to certain features such as: 1vCore 2.4GHz, 2GB of RAM or even 10GB of SSD storage.
• Cloud Web 2. To go a little further, you can opt for the Cloud Web 2 offer, available at the price of €18.99 excluding VAT monthly. Here you will be entitled to the same CPU characteristics, but 4GB of RAM and 25GB of SSD storage.
• Cloud Web 3. Offered at €33.99 excluding VAT per month, this subscription is the most advanced in this category at OVH. You will have access to 2vCores 2.4GHz, 8GB of RAM and 65GB of SSD storage.

It is good to note that these solutions are completely isolated, which means that you will not have to share the available resources with other possible users. This is also a good point in favor of OVH.

Dedicated server

If you are a web professional, or at least an informed user, you may be interested in thededicated server offers. Indeed, OVH dedicated servers are very high quality and their reliability is optimal. This is also what we think, and what we observed during our tests. To satisfy you as best as possible, OVH offers you nearly thirty dedicated servers with different characteristics, so that you find the one that best suits your needs.

You will easily understand that it would be far too long and boring to list them all for you, which is why we will simply tell you that the price range is between €50 and €600 excluding tax per month, for resources of quality, varied and adapted to all needs and budgets. Our opinion on OVH dedicated server solutions is therefore very good, due to the quality of the offers offered and their variety.

VPS

OVH offers you a very large number of services. The last one that we would like to present to you in this complete review and test of OVH is that ofVPS (for Virtual Private Server, or Virtual Private Server). These solutions come in four offers, which we will summarize for you below:

• The “Value” offer. Accessible at €4.60 excluding VAT per month, this subscription offers you: 1vCore, 2GB of RAM and 40GB of NVMe SSD.
• The “Essential” solution. To go a little further, this offer gives you access to 2vCores, 4GB of RAM and 80GB of SSD. This subscription is priced at €9.20 excluding VAT per month.
• The “Comfort” subscription. For a monthly price of €18.40 excluding tax, you can benefit from this plan from 4vCores, 8GB of RAM or even 160GB of NVMe SSD.
• The “Elite” formula. The most advanced subscription in this area from OVH is offered at a monthly price of €27.60 excluding VAT. Here you can benefit from 8vCores, as well as up to 32GB of RAM and 640GB of SSD.

Our opinion on these subscriptions is very positive. Indeed, they seem to offer very good performance and the quality/price ratio is very good. These solutions can therefore be adapted to a large number of people and projects.

Explore all the OVH possibilities

OVH: additional information

In order to complete our overview of the OVH web host and provide you with the most complete review and test possible, we still want to discuss two small things with you. This way, you will know everything about this host in order to make an informed choice.

Purchasing domain names

If OVH gives you a domain name with your subscription (for a period of one year only), it also offers to acquire or transfer one. So, you can buy a domain name in “.fr”, “.com”, or with another extension of your choice at affordable prices. Indeed, the choice of extensions offered by OVH is quite wide and the prices quite competitive.

Feedback from OVH users

What do the reviews left online by former or current OVH customers say? Well in all honesty, it's not glorious.

After browsing and reading a lot of specialized sites, including TrustPilot, we were able to see that the opinions of OVH customers matched ours.

To give you an idea,on TrustPilot, OVH has an average rating of 2.5/5 with more than 1,600 published reviews. 68% of customers give a single star, and only 21% give 5 stars.

What exactly is the French host accused of? What catalyzes the most criticism is, unsurprisingly, customer support. Or rather, the absence of customer support worthy of the name. This observation applies to both technical and commercial issues, with tickets remaining unanswered for weeks.

Many customers also complain about “wild” renewals which are impossible to get rid of, OVH not being really lenient.

The other point that attracts a lot of criticism is the performance offered and the lack of reliability of the service. Many reviews report slowness and especially the inability of the host to offer a stable service.

The best thing is for you to take 5 minutes of your time to browse the reviews posted on TrustPilot. This will undoubtedly prevent you from making a decision that you may regret.

To help you in your decision, we can advise you to read thecomparison o2switch vs OVHthat we were able to achieve. This will allow you to see that there are excellent 100% French solutions.

Conclusion: our opinion on the French host OVH

There you have it, our complete test and review on OVH is coming to an end, and we hope that it has been able to enlighten you in your research. You will obviously understand that this French host has qualities but also some fairly significant flaws.

Indeed, the offers offered by OVH are very qualitative and overall quite inexpensive. Likewise, the choice of offers is large and suitable for everyone. However, we can note that the customer service is clearly not up to par with a host of this magnitude and that the performance provided deserves to be boosted a bit to reach the level of the French host's main competitors.

Clearly, if OVH does not seem suitable for a novice user due to these few shortcomings, it can still correspond to more informed users and more autonomous in their use due to the quality of its offers and the almost infinite possibilities that he offers.

If you want the best web host on the market, you can turn to Hostinger which you will findour opinion here. Also do not hesitate to consultour PlanetHoster vs OVH comparisonto see how the latter fares against another excellent French-speaking host.