Apple took care with
the iPhone to minimize the number of buttons, but there are still some
become capricious over time. Today, Apple just launched a
free power button repair program /
extinction for some iPhone 5.
The problem which concerns some of the machines sold corresponds to a
random operation of this button which can go as far as absence
complete reactionduring support.
The program is effective today in the US and Canada and starts
in the rest of the world and therefore in France fromMay 2
next.
Here's how to check if your iPhone 5 model is affected:
- locate yourserial numberby going to
Settings > General > Information, the serial number appears among
other phone details
- If your machine is affected, then you will have the display
following :
If your machine is eligible for repair, it will be necessary
back up the data to a computer or iCloud, thento erase
the entire phone before sending it to Apple
directly from an Apple Store or authorized service center, or by mail
(Apple provided the postage paid package). In the case of repair involving a
Apple Store, a loan machine is offered (16 GB)
The replacement is advertised as taking approximately4 to 6
daysas of date of receipt by Apple. It is specified that if other
damage is present on the phone, which prevents the proper repair of the
button, these will have to be repaired first, which may cause
additional costs.
Finally, note that this program is stated as covering the machine up to
two years after purchase, so it is important not to
leave it lying around.
One of the editorial staff's iPhone 5s is affected (white iPhone 5 32 GB purchased on
day of release), and yours: yes / no? when is it from and
what model?
i-nfo.fr - Official iPhon.fr app
By : Keleops AG
founder of the site. Computer engineer and Internet specialist where he has held various positions of responsibility, Laurent has been passionate about mobility since the arrival of "PDAs" in the 90s. Journalist for 4 years for the magazine Team Palmtops (Posse Presse) and author of several books on the iPad published by Pearson.