iOS 16.1arrived a few days ago in final version,with its share of new features. But as is often the case, it is also an opportunity to discover bugs that do not seem to have been resolved with previous betas. This is what Internet users are reporting who are no longer able to unlock their iPhone with Face ID, several models being affected. Not very practical, given that this method is generally used several dozen times per day.
Among the affected mobiles, we findiPhone X and iPhone 13 Pro Max. However, there is no indication that tablets equipped with face recognition are also victims of this incident, which seems to remain confined to a minority of devices. It's difficult to know if Apple is aware, but a message has already been posted on its support forums, which could help warn its technicians.
Clues in the Apple Store
Victims of this problem do not reportno alternativeunanimous. One of them, however, explains that she went to an Apple Store to try to obtain an explanation or a repair. An employee of the Apple firm then assured him that it was in fact a technical error, which potentially did not concern the software. Surprising, since most bug reports report that it is precisely since the update to iOS 16.1 that Face ID no longer works correctly.
According to initial reports, restarting the iPhone is not enough to debug it. The same goes for those who tried to deactivate and then re-configure Face ID from A to Z, as after turning on the smartphone for the first time. This is not the first time that the biometric scanner has acted up: already with the iPhone 13 a few months earlier,owners complained of not being able to change their screen without “breaking” the system.
How to get help?
To try to unblock Face ID if the technology no longer works in your home either, you can use the appAssistance Apple(below) available on the App Store. Otherwise,there is a web version accessible everywhere. You can then make an appointment at the Apple Store if Cupertino suggests that this is the best solution. Before the big day, don't forget to make a full backup of your iPhone's contents, just in case.
Assistance Apple
By: Apple
