The publication of the annual report ofthe regulatory authority for electronic communications and posts(Arcep) On the quality of mobile networks is long overdue. This isslightlyLate: initially scheduled for October 2024, this reference document which analyzes the performance of the four national operators (SFR, Orange,Bouygues Telecom and Free Mobile)remains in the regulator's drawers.
A rather unusual situation, the arcep being rather regular to publish it. A hypothesis that one could formulate: the massive deployment of5Gis underway on the territory and the intensification of competition on network performance is accelerating. This union of factors could haveComplete quality of service measures. Note that this is that a simple extrapolation from the current context, and that 5G is possible is absolutely not linked to this problem.
Suspicious anomalies in the performance of operators
The data collected by the independent organization mandated by the arcep have highlightedunusual disparitiesBetween dense urban areas and intermediate territories, these geographic areas which are located between dense urban areas and rural areas.
If the flow variations between these areasconstitute a known phenomenon, the architecture of 5G networks, with its network cutting capacities and its dynamic optimization mechanisms, considerably complicates the objective evaluation of performance.
Laure de la Raudière, president of Arcep, points to the possibility that some "Specific technical parameters, equipment or functionalities likely to affect the results of the quality of mobile services measuresWere used selectively.
This annual classification, based on the analysis of 278 distinct technical criteria, is not simply a regulatory exercise: it constitutes a leading commercial lever for operators, faced with colossal investments intended to improve their infrastructure. It directly influences the brand image and the competitiveness of each. This situation comes asoperators face a double challenge: maintain competitive prices while funding the deployment of 5G and the densification of their networks. Cheating can be a fairly attractive idea in a context such as this one, even if the risk is great.
ARCEP, with its extensive prerogatives, can now require access to all of the technical documentation of operators, their subcontractors and equipment manufacturers. This investigation could lead to a recast of measurement protocolsTo adapt them to the specificities of new generation networks.
At this stage,No operator is specifically implicated. ARCEP is currently continuing its technical verification work to determine whether the anomalies detected result from technical dysfunction or deliberate action. It will still be necessarywait for a few weeksTo find out if there was deception or not.
- Arcep has detected unusual performance differences between urban areas and intermediate territories on mobile networks.
- The architecture of 5G could have complicated the objective evaluation of the flows and the quality of the service.
- The survey continues and the results will arrive in the coming weeks.
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Equal: AG Tescience
