MacOS Catalina deletes emails: the update should be avoided for now

The latest version of macOS at number 10.15, named Catalina by Apple, was released a few days ago. However, it does not make all Mac users happy. Indeed, on the one hand, it no longer supports 32-bit applications, which makes many old software and plug-ins obsolete, but often extremely useful and widely used in specific fields, audio, music and photography for example.

On the other hand, it contains some very annoying bugs, one of which was reported by theblogger Michael Tsai, regarding emails and more specifically, the Mail app.

Michael Tsai realized that for him and many macOS Catalina users, some emails disappeared when updating Mojave to the new version.

Additionally, email deletions may occur when dragging and dropping emails between mailboxes in the Mail app. According to him, as it currently stands, when an email is sent to a mailbox server, other devices linked to the same account via the Mail app see this message as deleted. Then, a synchronization is done taking into account this deleted message, which then makes it completely disappear from all connected devices.

For the moment, there is nothing to do to counter this, apart from avoiding using the Mail app under macOS Catalina. Additionally, Apple is currently testing a beta version of macOS 10.15.1. However, it is impossible to say whether the email problem has been resolved. Michael Tsai therefore advises, like us, not to update your Mac under Catalina yet, if possible.

© macOS Catalina

Personally, I advise always waiting at least 6 months, or even 1 year, before performing an update on a Mac. Finally, never forget to make regular backups of your content. On Mac, backup is made very simple with the Time Machine tool, integrated into the OS.

Michael Tsai also specifies on this subject that, contrary to what Apple indicates, emails from the Mail app are well saved during a Time Machine backup.

When was your last Time Machine backup?

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By : Keleops AG

Editor-in-chief for iPhon.fr. Pierre is like Indiana Jones, looking for the lost iOS trick. Also a long-time Mac user, Apple devices hold no secrets for him. Contact: pierre[a]iphon.fr.