When going to an Apple Store, you can quickly be surprised by the significant repair costs that technicians charge to replace a screen or install a new battery. Indeed, without AppleCare+ insurance dedicated to this type of problem, the bill quickly becomes very high. But it could well be that there is in fact a trick to avoid this kind of additional cost, although it has not been officially confirmed.
It would actually be enough to be…Courtois. In any case, this is what internet user @tanicornerstone assured on TikTok, explaining that he worked in an Apple Store. Thus, according to her, where aggressive customers would be forced to pay to resolve their problem, others would be entitled to it completely free of charge. To do this, employees would draw from a fund for this purpose, obviously not communicated to those concerned.
Difficult to separate fact from fiction
As one might expect in this type of matter - which still raises some ethical questions - Apple did not react. But it is entirely possible that such a policy actually exists within its premises, with more and more testimonies to this effect having been shared since. Among them, some even specify that this program has since beenabandonedby the apple brand.
If it truly existed, there is no doubt that it could then be one more reason for justice to have something to say against Apple's activities. We know that legislators are increasingly interested in his case,particularly with regard to potential anti-competitive behavior. This time, however, it could bediscrimination. Judging whether or not someone is sympathetic is particularly subjective, and reminiscent of… Abercrombie, who only hired “good-looking” employees.
No prosecution at the moment
As the revelations are quite recent, no court seems to have taken it up for the moment. But it is often these kinds of discoveries that lead to an investigation, when consumers come together under the control of aclass action. The latter are commonplace across the Atlantic, where the number of lawsuits that Apple must face continues to evolve.
Recently, it is the products eligible for replacement that have found themselves in the spotlight.Because some believe they were deceived by finding themselves with refurbished devices in their hands…
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By : Keleops AG
