QuickSupport: 1st iPhone and iPad screen sharing app under iOS 11, by TeamViewer

The team of
TeamViewer has just offered a first version, for free testing, of a
new app allowing you to share the screen of your iOS device under the version
11 from the mobile operating system to a computer, via the internet. This will be
possible thanks to thenew
screen recording feature introduced in iOS 11, who has
already left to imagine various applications. That of TeamViewer will mainly
of interest to customer support professionals, since it will then be possible
to have before eyes the screen of the iPhone or iPad of the person wishing to be
helped:

How it works is simple: the source iOS device must have
l’appQuickSupport, then the user can launch
Screen recording via the new Control Center. A code of
connection is then to be shared between the iOS device and the person wishing
receive the video stream.

Once the connection is established, on his computer, the specialist can see
everything that happens on the screen of the owner of the problematic iOS device.
Remote support is then simplified, without requiring
laborious sending of still screenshots.

TeamViewer is a company specializing in screen sharing and even
remote machines, its solutions are mainly aimed at professionals,
but for private use, some apps are free.

The iOS QuickSupport screen sharing app can in particular be tested
free of charge until October 31, 2017. It is currently not
unfortunately not yet available, it is possible toregister here
to receive a report as soon as it is released. It will obviously be necessary to install
iOS 11 to try all of this.

Also read, therecent information regarding
iOS 11, dont :

• 
  Apple Keynote: all the new iOS 11, iPad, Mac and HomePod features in one
  article
• What
  iPhone and iPad to take advantage of iOS 11
• iOS 11: the
  list of more than 100 new features nestled in the new iOS iPhone,
  iPad
• 
  The App Store redesigned with iOS 11: the editorial in the spotlight, here are the
  changes
• Sharing
  Wi-Fi codes made easier in iOS 11
• “Dark” mode
  of iOS 11 in video: interesting, but still limited
• Shopping
  much clearer in-app when purchased under iOS 11
• With iOS 11
  and its iPhone auto mode, the car speaks for more
  security
• Code reading
  QR in iOS 11: 10 types of codes are supported
• Thanks to iOS 11,
  Apple AirPods headphones gain some touch controls
• All this
  What you need to know about the new iOS 11 Control Center
• 
  Moving multiple app icons from page to page with iOS 11 is easy
  (video)
• 
  iOS 11 helps regain storage space with suggestions
• iOS
  11 provides a function to record screen video,
  directly from iPhone or iPad
• iOS
  11 allows direct reading of QR codes: operation in
  video
• It is
  fact, 32-bit apps are no longer supported by iOS 11
• The
  NFC chip of the iPhone finally opens: reading tags at the rendezvous of
  apps with iOS 11
• 
  Live Blog from the Apple WWDC 2017 conference: iOS 11, new Mac, iPad,
  etc..

Editor-in-chief for iPhon.fr. Pierre is like Indiana Jones, looking for the lost iOS trick. Also a long-time Mac user, Apple devices hold no secrets for him. Contact: pierre[a]iphon.fr.