If there is one app that is essential to all Apple hardware owners, along with that of the Apple Store, it is Apple Support. The platform, free, is not automatically installed on the Apple firm's devices but is intended to be the companion of choice for all those who encounter problems with their equipment. Bug, screen breakage or simple question about functionality: the content allows you tobetter understand your mobile, your computer oryour tabletwith tutorials and turnkey solutions.
Updates to the service are generally quite rare, but one of them published just a few hours ago caught our attention. This brings three new languages to the menu: Croatian, Bulgarian and Greek. With this, Apple explains that it hasfixed several technical issuesand overall improved the performance of the app. Which, to read between the lines, text and images should display faster. Of course, this will also depend on your internet connection depending on the pages.
Several more countries
As a bonus, Apple has also made its Assistance app available in no less than…one hundred and eighteen new regions! In total, this brings the number of supported locations to one hundred and seventy-three, for more than thirty dialects.
Here are the new countries concerned:
“Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Armenia, Azerbaijan, Bahamas, Barbados, Belize, Benin, Bermuda, Bhutan, Belarus, Bolivia, Bosnia and Herzegovina, Botswana, Brunei, Burkina Faso , Cambodia, Cameroon, Cape Verde, Cyprus, Costa Rica, Ivory Coast, Croatia, Dominica, Ecuador, Estonia, Eswatini, Fiji, Gabon, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guinea-Bissau, Guyana, Honduras, Mauritius, Cayman Islands, Solomon Islands, Turks and Caicos Islands, Virgin Islands British, Iraq, Iceland, Jamaica, Kazakhstan, Kenya, Kyrgyzstan, Kuwait, Laos, Latvia, Liberia, Libya, Lithuania, North Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Morocco, Mauritania, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal , Nicaragua, Niger, Nigeria, Uganda, Uzbekistan, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Democratic Republic of Congo, Dominican Republic, Republic of Congo, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Salvador, São Tomé and Principe, Senegal, Serbia , Seychelles, Sierra Leone, Slovenia, Sri Lanka, Suriname, Tajikistan, Tanzania, Chad, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Uruguay, Vanuatu, Venezuela, Yemen, Zambia” and Zimbabwe.
© Apple
How to update your Apple Support app?
To install these changes on your Apple Support app, if you have not activated automatic updates, here is the procedure:
- check that you have a stable internet connection, preferably Wi-Fi to avoid overcharging for mobile data
- access theApple Support app page from the App Store
- touchTo update
What does the Apple Support app offer?
With Apple Support, you can access Apple support documents without even needing to open your browser. The information relates to most of the company's products, such asAirPods wireless headphones, the latest iPhones or even services such as Apple Music (streaming). And if the advice provided by this mini-encyclopedia is not enough, it is possible totalk to an advisorwho speaks French. The deadlines are relatively short: a real plus.
Apple Support also allows you tomake an appointment at the Apple Storeif your equipment is damaged. On-site Cupertino technicians can provide you with replacement parts, sometimes at no cost. Otherwise, it is better to have taken out AppleCare+ insurance, because the cost of a screen sometimes reaches several hundred euros in official stores.
Assistance Apple
By: Apple
