Theleasinghas become a very lucrative activity, which affects both computers andMacBook Pro offered by Grover as smartphones, now offered in this form of package by operators. The advantage for consumers is that they do not have to spend a large amount of money at once.
Freeis one of the companies that have decided to bet on this business. On its website, you can, for example, purchase a Samsung Galaxy Note 10+ for 28 euros per month, for two years. Be careful though: it is necessary to make a deposit of €249 when ordering.
Order successful...
By visiting the company's online storefront, a Frenchman came across an offer for a deviceiPhone 6. Quickly convinced by the characteristics of the mobile, he decides to check out.
For many weeks, everything goes well: the customer uses it at will and Free,which explodes the stock market counters, hear no more from him. Until he decides to terminate his contract, which is within his rights, andgive backhis phone, to choose a new one. He then goes to the store to carry out the operation, which is normally quick and harmless.
… but complicated return
This is when everything changes. The sellers do indeed accept the return of the iPhone, butcharge… 200 eurosto their subscriber. The reason? The device would have been damaged. Except the customer doesn't agree.
Court proceedings then followed surrounded by a class action led by the UFC Que Choisir association. The end is clear: after several formal notices,Free must refundthe amount in question. As well as the plaintiff's attorney fees. The judge decided that a simple photo of the so-called damage, provided by a Xavier Niel subcontractor, was not enough to prove anything. A decision which could set a precedent in the future.
i-nfo.fr - Official iPhon.fr app
By : Keleops AG
