A new investigation by Zoe Schiffer published byThe Vergeaccuses: the working conditions of certain Apple establishments are so difficult that the employees there “fight for their survival“. Some customer service teams spend eight hours a day dealing withunhappy customers, while others regret a strong disparity in salaries.
Tim Cook, in particular, has assured that he wants to donate his entire fortune (estimated at more than a billion dollars) to charity after his time on Earth. An AppleCare technician, on the contrary, sees it as an opportunity to share Apple's success with all its soldiers,some of whom have to make do with less than two thousand euros per month in France.
Fallen dream
The paper ofThe Vergewas an opportunity for Schiffer to interact with sixteen past and present Apple employees, in sectors as diverse and varied as support, sales strategy and retail. These interlocutors say they were not heard by their superiors, whom they compare more to algorithms calculating their performance rather than real managers.
The result is disappointed profiles after having joined the Apple for its values, its “mission” and its undeniable success. The disillusionment is such that one of them even decided to end his life to end his suffering at the office.
Mark Calivas
Mark Calivas was nevertheless considered a “wellness champion” by his peers, often evangelizing about the benefits of therapy and mental health issues. However, he fell into a deep depression before killing himself by inhaling nitrogen, pushed to his limits by a conflict with one of his superiors who made him leave his post on doctor's orders.
Since social security is particularly expensive in the United States, the technician will end up ruined. Contacted byThe Verge, Apple claims to be “devastated” by the event. Tim Cook, pinned directly by Jimmy Bailey, Calivas' best friend, has apparently not responded to his call for help for the moment.
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By : Keleops AG
