What are the current recall and exchange programs on iPhones and their accessories? (Updated 2018)

January 2018 update: addition of the new program
discounted replacement of iPhone batteries, end of some
programmes

Apple machines are produced and sold
by millions. It is therefore unfortunately not surprising that the number of
Manufacturing errors may impact certain components. Apple in this
executive does not hesitate to launchbooster programs and
exchange
.

We have been able to see several of them in recent years. In order to allow
everyone to check if they are not concerned, here is an inventory that we
will keep up to date for the various recall programs concerning the iPhone and
its accessories, with the link to our article and details at Apple.


Current programs


Reduced price battery change follows the slowdown of iPhones
worn out battery

Following
implementation in iOS 10.2.1
, a function offorced clamping
of the processor of iPhone with excessively worn battery
. Many
users have complained of slowdowns when using
their iPhone. Apple therefore launched in January 2018 aglobal program
discounted battery replacement
, either29
euros
In France. This concerns all slowed iPhones, from
model 6. This replacement is announced by Apple as an activeJanuary
to December 2018
. To read on this subject:

Unexpected Shutdown Issues on iPhone 6s

As
we saw it in this article
, a number of iPhone 6s can
meet peoplebattery issues. In
in particular, certain modelsassembled between September and October 2015
suddenly turn off
, while the battery display shows a
percentage still remaining high (20-30-40%). It is possible to test the
serial number of your iPhone to check if it is potentially affected
on Apple's dedicated page.

iPhone 6 Plus Multi-Touch Repair Program

Some iPhone 6 Plus may experience flashing issues
screen or Multi-Touch issues after being dropped several times
on a hard surface, followed later by other constraints, such as
gray bar across the top of the LCD. iPhone users entering
this program and encountering these concerns can benefit from a rate of
167.10 euros for the complete repair.

iPhone 6 Plus Camera Replacement

This concerns the iPhone 6 Plus once again, it is a touching concern
the camera on the back of the device. It may prove defective for
some models and cause blurvery characteristic in the photos
taken
.

The machines concerned are announced as few in number and have been
commercializedbetween September 2014 and January 2015.

Swapping the AC Adapter with iPhone Wall Outlet

This is aprogramme
exchange launched at the beginning of 2016
, covering the chargers of
MacBook and certain iOS devices sold between 2003 and 2015, as well as those
sold in optional travel kits from Apple. The wall plug would have a
too great a risk ofbreak and cause discharge
electric
au contact.

Apple European USB Power Adapter Exchange Program
5 W

Apple has determined that in certain rare cases the USB power adapter
European 5 W of some iPhones could overheat and cause problems
security issues. This questionable adapter was supplied with the models
of iPhone 3GS, iPhone 4 and iPhone 4s shipped between
October 2009 and September 2012. It was also sold separately
as an accessory. If the "CE" behind the adapter is written in letter
full and dark gray, then it is an adapter to replace.

You are affected by one of these recalls, you have changed or repaired
your machine? Do not hesitate to share your feedback
below.

Findall reminders
in progress at Apple here
.


Completed programs


iPhone 5 Battery Replacement Program

iPhone 5s sold between September 2012 and January 2013 could be
affected by concerns about theirbattery, hence this
replacement operation still in progress. Symptoms are battery
tired, frequent refills needed and unexpected stops of
the device.

iPhone 5 power button replacement program

This program also applies to the iPhone 5 and covers affected devices
by atemperamental ignition buttonafter a while
of use. Replacement is free if the model is accepted, with the
provided that this is done within 2 years after the date of purchase.

i-nfo.fr - Official iPhon.fr app

By : Keleops AG

founder of the site. Computer engineer and Internet specialist where he has held various positions of responsibility, Laurent has been passionate about mobility since the arrival of "PDAs" in the 90s. Journalist for 4 years for the magazine Team Palmtops (Posse Presse) and author of several books on the iPad published by Pearson.